Privacy Policy

Introduction

This Privacy Policy describes how Mila's Boutique ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from milasauckland.com (the "Site"). It also explains your rights regarding your personal information and how you can contact us with questions.

By using and accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other legal, regulatory, or operational reasons. If we make changes, we will post the revised Privacy Policy on the Site and update the "Last Updated" date.

How We Collect and Use Your Personal Information

Information We Collect

We collect personal information in three primary ways:

1️⃣ Directly from you: Information you provide when using our Site, such as:

  • Basic Contact Details (Name, Address, Phone Number, Email).

  • Order Information (Billing Address, Shipping Address, Payment Confirmation).

  • Account Information (Username, Password, Security Questions).

  • Shopping Information (Cart, Wishlist, Past Orders).

  • Customer Support Communications (Messages, Emails, Live Chat Conversations).

2️⃣ Automatically through Cookies & Tracking Technologies:

  • Device & Browser Information (IP Address, Browser Type, Device Type).

  • Usage Data (Pages Viewed, Time Spent, Clicks).

  • Third-Party Tracking (Shopify, Analytics, Advertising Services).

3️⃣ From Third Parties:

  • Payment Processors (e.g., Shopify Payments, PayPal) collect transaction details to process orders.

  • Marketing & Advertising Partners help us tailor our promotions.

📌 Note: We do not collect or store full credit/debit card details; this is handled by secure third-party payment gateways.

How We Use Your Personal Information

We use your personal information to:
✅ Fulfill Orders & Deliver Products (Process payments, arrange shipping, notify you about order status).
✅ Provide Customer Support (Respond to inquiries, resolve issues, process returns/exchanges).
✅ Personalize Your Experience (Recommend products, tailor marketing emails).
✅ Enhance Security & Prevent Fraud (Detect unauthorized access, monitor for suspicious activity).
✅ Comply with Legal Obligations (Record-keeping, responding to legal inquiries).

Cookies & Tracking Technologies

We use cookies to enhance your experience, remember preferences, and improve our Site. These may be:

  • Essential Cookies (Necessary for core functionalities, e.g., checkout process).

  • Performance Cookies (Track analytics and improve site experience).

  • Marketing Cookies (Used for targeted ads and promotions).

📌 Managing Cookies: Most browsers allow you to block or delete cookies, but doing so may impact site functionality.

For specific cookie details, visit Shopify's cookie policy: https://www.shopify.com/legal/cookies

How We Share Your Information

We may share your personal information with:
✅ Service Providers (e.g., payment processors, shipping couriers, cloud storage providers).
✅ Business & Marketing Partners (e.g., advertising agencies, social media platforms).
✅ Legal Authorities (If required by law, subpoena, fraud prevention).
✅ Corporate Transactions (e.g., in case of a merger, acquisition, or asset sale).

🚫 We DO NOT sell your personal information.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal information: ✔ Access & Correction: Request access to your data or correct inaccuracies.
✔ Deletion: Request to have your data deleted (subject to legal limitations).
✔ Opt-Out of Marketing: Unsubscribe from promotional emails using the link provided in emails.
✔ Cookies Preferences: Adjust browser settings to limit tracking.

To exercise any of these rights, contact us at: store@milasauckland.com

Security & Data Retention

🔒 We implement strict security measures to protect your personal information. However, no system is 100% secure.

📌 How long do we keep your data? We retain personal data as long as necessary to: ✅ Provide you with our services.
✅ Comply with legal obligations.
✅ Resolve disputes & enforce policies.

Once data is no longer needed, we securely delete it.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us for removal.

International Data Transfers

Your personal information may be transferred and processed outside your country, including in the United States and Asia, where data protection laws may differ.

📌 If we transfer your data out of Europe/UK, we rely on Standard Contractual Clauses (SCCs) or other legal mechanisms.

Third-Party Links & External Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📩 Email: store@milasauckland.com

📌 Final Notes:

  • This Privacy Policy was last updated on [03/02/2025].

  • We will notify users of any major changes to our policy.

🚀 Thank you for trusting Mila's Boutique!